The attention that we pay to the experience of our customers concerning the quality of our customer service has earned us the first-place “Customer Service Quality – Jardimaître” prize from the Groupex Horticulture Cooperative for several years. Year after year, our goal is to offer our customers fresh, unique products, as well as exemplary customer service. To do this, we constantly reinvest in the training of our teams, in our equipment, and in our Garden Centre. As leaders in our field, we’re members of several professional associations that allow us to maintain valuable links with major players in the industry and keep up-to-date on market trends.
Association des paysagistes professionnels du Québec (APPQ)
Association des producteurs de gazon du Québec (APGQ)
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Select the date on which the card will be sent (a minimum 48-hour delay may apply for most merchants).
A secret question must be answered to claim the gift card received by e-mail.
Complete the form and pay for your purchase. A non-refundable handling fee will apply to your transaction.
On the selected sending date, the recipient will receive an e-mail message with the link to claim the gift card. The recipient will have to answer the security question you set to retrieve the card.
The recipient will have thirty (30) days to claim the gift card. Reminders will be sent during this period and the purchaser will also receive notifications whether or not the gift card has been claimed. In the event that the recipient does not claim the gift card within this period, the purchaser will receive the link to claim the gift card himself, which he can then transfer to the person, if he so wishes.
Once the card has been claimed, the recipient will receive the gift card in PDF format in a second e-mail. This card can be printed or presented on a mobile device at the merchant where it is applicable.
If you have any questions or technical problems, please contact us by e-mail at Email or at 1-888-509-0335.